FAQ

Frequently Asked Questions:

What's your return policy?

We offer easy returns as long as your item meets the conditions outlined in our Return Policy. Items must be unused, in original packaging, and returned within the specified return window.

Can I talk to someone if I have product questions?

Absolutely! Our customer team are here to help. Live chat or call us 513-613-6908 for personalized advice before or after your purchase.

Do your products come with a warranty?

Yes. All products include any applicable manufacturer warranties, and we’ll help you handle any warranty claims if needed.

Are your products authentic and brand new?

Yes, we only sell 100% authentic, brand-new products, sourced directly from our manufacturers or authorized distributors.